panoramic roof replacement [Archive] - Pontiac G6 Forum

: panoramic roof replacement


mgsooner
11-04-2005, 10:00 PM
as many of you do, I have the panoramic roof and it has been nothing but a headache. Rattles, tapping, knocking, popping, you name it I have the noise coming from the sunroof. And it is LOUD. And FREQUENT. I have taken it in to the dealer twice now. The first time they basically tightened some bolts, which made the noise worse. The second time they say that they completely took the unit apart and put it back together. The noise is still there. They now say that the next step is just to replace the panoramic roof unit. The entire thing. Have any of you had this done? IF so, did the problem re-occur? Any thoughts/ideas/suggestions? This is a major repair and I would like some input before I have it done.

rgarofalo
11-04-2005, 10:13 PM
I am basicly waiting too because my dealer said since there isn't a tsb yet and they aren't positive on how to fix the roof after 2 failed attempts that they are talking to GM to get a fix and instructions because the pan roof is still new to their mechanics

ragingfish
11-04-2005, 11:11 PM
My dad's sedan has the problem too. He plans to have it looked at when he takes it in for service next, but is pretty much aware already the chances of it being resolved are next to none. A woman he works with also has a G6 with the panoramic roof, and has the same concerns. Roof aside, both love their cars more then anything...but the fears of the roof rattles were enough to push me to the coupe.

I was talking to someone who's father works for GM...and he says that there is actually an entire team of engineers working diligently to find a solution to the panoramic roof problems...FWIW, I have confidence a resolution will be found soon. :)

G6Action
11-05-2005, 07:22 AM
sorry to hear about all the problems with the Panoramic Roof......its really a cool idea. i hope they get all the bugs worked out for you.

guess i'm glad i got a GT Sedan with the "Regular Type" sunroof. no problems with it, SO FAR!!!! for the record, i TOO have faith that GM will get it figured out. OR, maybe they'll just offer you a NEW G6 with a "Regular Type" sunroof..
.......YEA, RIGHT!!!!

wish you all luck...... :)

The Oracle
11-05-2005, 08:34 PM
Given that your "new" G6 is a 2005 model, the entire roof replacement should be under factory warranty & shouldn't cost you squat! Further more, since this (or these) occurrances are happening frequently, the dealer SHOULD also provide you a loaner at no cost to you.

I have had absolutely no problems with my panoramic roof. However, I also don't drive near as much as the majority of the rest of you do. When I bought mine, I knew the technology was new & supposedly on the cutting edge (here in the states) & presumed I would be able to hear wind noises with the roof closed - as I do. Fortunately, these noises are not disturbing to me as I usually have the Monsoon going. :D

I for one, would like to hear what goes down with the continuation of this problem. These errors are GM's & should not bear any weight on the consumer what-so-ever.

jgennero
11-06-2005, 12:40 AM
I had all these same issues... And then they finally fixed it. It turned out to be something within the sunshade that was creating all the noise. It took several times to the dealer, as well as the dealer getting the sunroof manufacturer involved to get it right.

Noonan Pontiac in Sterling Heights, MI should be able to direct your dealers on what they did...

Blue06GTP
11-09-2005, 10:34 AM
Long story short 5 trips to the dealer for the squeak rattle and pop. Eventually they got it to the point that it was quiet. 2 weeks later a lesser noise showed up, was told that this is the way it was and that I need to deal with it, as the G6 is not rigid enough to handle such a big roof opening.

mgsooner
11-10-2005, 11:09 PM
Luckily I am dealing with a dealership owned by a good friend's family so they are more than willing to work with me on this issue. They give it to me straight with no B.S. They are as baffled with how to solve the problem as everyone else seems to be. I have decided to drive the vehicle for awhile to see if GM is going to come up with any kind of fix. I will probably give it a few months or so and then if there is still no bulletin on how to resolve the problem will just have the dealer replace the entire P roof unit.

mgsooner
11-24-2005, 08:29 PM
okay the noise has now gotten worse and is now pretty much unbearable. I am pulling my hair out. I think I'm going to just tell the dealer to replace the freaking thing. If that doesn't work, I'm going to contact Customer Assistance and get that process started. Has anyone had their P Roof replaced, if so, did it make any difference?

Panoramic Doc
01-13-2006, 10:47 AM
Panoramic People,

I hate to break it to you, but the problems are not in the sunroof itself. The problem is with the sunroof interface to the vehicle that's causing most of the noises. Replacing the sunroof module is just going to get you the same thing, maybe worse.

There is a TSB out there to add mylar washers to 10 fasteners that attach the sunroof module to the roof body. These helps create a 'sliding' surface for the fasteners, as the torsional twist in the body is too much for the sunroof to take.

Don't let your dealer fool you buy saying replacing the module will fix the problem. Adding the washers is the right fix, and it's relatively easy.

Hope this helps!

Subtle_Cynicism
01-13-2006, 01:33 PM
Kudos on that information Doc, I think a lot of people will appreciate that!

Rate up for that!

barG6
01-14-2006, 01:35 PM
I have had my G6 with panoramic sunroof to the dealership twice with rattling noise. According to my dealership GM posted a bulletin on December 14, 2005. My dealership has ordered parts to correct this problem and I am waiting for them to call me to bring my car in to fix it. They mentioned that they may need to replace the headliner? I will post my results asap.

otcpharm
01-14-2006, 07:46 PM
I have had my G6 with panoramic sunroof to the dealership twice with rattling noise. According to my dealership GM posted a bulletin on December 14, 2005. My dealership has ordered parts to correct this problem and I am waiting for them to call me to bring my car in to fix it. They mentioned that they may need to replace the headliner? I will post my results asap.

They may need to replace the headliner because they have to completely remove it to insert the washers, and will probably ruin it in the process. :D

problazer
01-16-2006, 11:20 PM
does anyone have the TSB number or another reference number I can give my dealer. I took my car in not to long ago and they say they have never heard of any fix or for that matter problem with the roofs. I know this is bull, so having these numbers will help me prove my case.

e2helper
01-17-2006, 05:20 AM
Since the bulletin is relatively recent I guess we can give you dealer benefit of the doubt but if they were to query their system now it would be staring them in the face. It covers several different noise complaints

General Guide to Panoramic Sunroof Noise Issues #05-08-67-014 - (Dec 15, 2005).

Panoramic Doc
01-17-2006, 11:35 AM
For the record guys, dealers do NOT have to remove the headliner for Panoramic repairs. All they need to do is drop it to access the mounting points. If they do remove the headliner, it's alot of extra work for them ($$), and they can do it without damaging it if they know what they are doing. :beer:

e2helper
01-17-2006, 02:41 PM
Hmm - you aren't from Webasto are you ;)

otcpharm
01-18-2006, 06:15 PM
For the record guys, dealers do NOT have to remove the headliner for Panoramic repairs. All they need to do is drop it to access the mounting points. If they do remove the headliner, it's alot of extra work for them ($$), and they can do it without damaging it if they know what they are doing. :beer:

Obviously never been to a dealship in the KC metro area, eh? ;)

otcpharm
01-25-2006, 08:34 PM
Panoramic People,

I hate to break it to you, but the problems are not in the sunroof itself. The problem is with the sunroof interface to the vehicle that's causing most of the noises. Replacing the sunroof module is just going to get you the same thing, maybe worse.

There is a TSB out there to add mylar washers to 10 fasteners that attach the sunroof module to the roof body. These helps create a 'sliding' surface for the fasteners, as the torsional twist in the body is too much for the sunroof to take.

Don't let your dealer fool you buy saying replacing the module will fix the problem. Adding the washers is the right fix, and it's relatively easy.

Hope this helps!

Yeah, I posted about this back in November. It's not a TSB though. SM showed it to me - the bulletin number starts with "GS" - he said that since it's not a TSB it will be available for viewing by dealer service departments only.

http://www.g6ownersclub.com/forum/showthread.php?p=9051#post9051

Finally got around to doing it this week. The one thing that has been bothering me about this car has finally been taken care of. I guess I'll have to start talking nice about my dealership now. :o

tcd2004
02-14-2006, 04:30 PM
I've had my 05 with panoramic rook to the dealership 6 times and the only time that it got fixed for more than 2 weeks was the last time i took it. They said they ordered some 75 dollar lubricant and it lasted for about a month. A few days ago i started noticing it again so i called them and now they are working at getting me out of this car and into a new one....im thinking a gtp coupe.... If your not satisfied then threaten them with the lemon law, chances are they will contact GM themselves and you wont have to go through the hiring an attorney and what not. In my opinon the panoramic sunroof is awsome but will forever be stricken with problems, its to much of a headache for me which is why i want a new car.

Ty

otcpharm
02-14-2006, 05:16 PM
I've had my 05 with panoramic rook to the dealership 6 times and the only time that it got fixed for more than 2 weeks was the last time i took it. They said they ordered some 75 dollar lubricant and it lasted for about a month. A few days ago i started noticing it again so i called them and now they are working at getting me out of this car and into a new one....im thinking a gtp coupe.... If your not satisfied then threaten them with the lemon law, chances are they will contact GM themselves and you wont have to go through the hiring an attorney and what not. In my opinon the panoramic sunroof is awsome but will forever be stricken with problems, its to much of a headache for me which is why i want a new car.

Ty

The dealer never fixed it right, per GM's instructions, or it would have been noise-free from then on. No tightening, no lubricants, just adding a tiny bit of permanent space between the frame and the roof.

Mine is a month and a half out from the "real" repair and it still doesn't make a sound. It's quieter now than it was when it was new.

alang6
04-08-2006, 12:17 AM
How are you making out getting out of your G6. I'm having many issues with the "P"roof too. Mine has been in 4 times or so with dealer having it over a month total.

I have asked about getting me out of the car and dealer and zone manager is no help. How did you do it? There is suppose to be a fix now, but think it's only going to get worse over time. I also have the steering lock up problem and the seat turning on problem.

Any info you can give me I would appreciate.

My GM rep at customer assistance is trying to help, but keeps running into problems.

PS also have On-Star that can't be tied to Verizons Digital network and drops call all the time, Digital version on On-Star was installed in brand new 05 model car.

Sounds like a class action suite to me. All we need is someone willing to take the case.

PlatinumTach
07-05-2006, 09:16 AM
I had the dealership put in those washers in and at first the noise stopped. Not so much now. Still have the problem just not as loud.

iuhoopboy
07-08-2006, 12:55 AM
I have also had mine in at least 5 times. I have had the module replaced...NO help..and now the dang thing leaks when I go thru the carwash...I am going to mention the interface and see what my dealer says. Mine also has bent over backwards to help me.

lovemyg6
07-10-2006, 05:00 AM
i have a 2006 G6 with the panoramic roof. i have had it in the shop now 4 or 5 times. they have tightened bolts and even replaced the whole "module". the wind noise is still horrible but at least it doesn't sound like a tea kettle anymore. i believe the design of the roof is bad. my dealer is in talks with a supervisor at GM to try and fix my problem. i'm not sure what else they can do for my roof but it is still loud. anyone know what my next step should be? what about the lemon law, how does it work? i love my car and my roof (when it's open and suppose to have wind noise). i don't know that i would but it again if i knew all the roof problems.

ycoach
07-14-2006, 08:07 AM
I too have the P Roof and Love the look but the noise and rattling suck big time!
My 2006 was purchased in March in April they replaced the module it was ok for about 3 weeks and then it started again. I will take it back and have them look at it next time I am in for maintenance but from what I see here the fix is not available...
I asked about this at the dealership when i was buying they said they were not aware of any problems... Sounds like Pontica is trying hard to push this under the rug and not fixing it properly!
Not sure what to do next! Any suggestions ???

lovemyg6
07-17-2006, 04:42 AM
my dealer has contacted GM and has a supervisor from there involved in my case. they have replaced my entire sunroof, replaced the molding...tightened screws and still it is so loud it is sounding like a tea kettle. this is causing me alot of headaches. does the lemon law pertain to sunroofs? i don't know where else to turn except an attorney but i really don't want to spend the money on one. i use to love my car but now there are times i get in my car and think that i hate it and can't wait to get out of it. i have only had it 6 months now and it bothers me that i am having such problems out of GM. I think i'll go with a foreign car next.

lovemyg6
07-23-2006, 03:34 PM
mine is in the shop again, this time it's been there over a week. they say they aren't able to fix the problem but are still trying. i did find out that if i file a lemon law on it that when i go to get other cars that it will show that i lemon lawed a car..makes it look bad and won't get such a good deal. i am hoping that this is the last time my car goes in the shop but if not maybe they will just trade me another without filing anything. on yahoo answers a man said they traded him a 207 convertible for his because they couldn't fix the roof. i would settle for not tea kettle sound on mine.

mshygelski
08-03-2006, 01:07 PM
Today, my 2006 G6 is in for the 3rd time with p-roof problems. I told the salesman that I bought the car from that my 2002 VW didn't make half of the noise that this p-roof makes.

My summary on my 2006 G6.. Love the car, hate the roof.

The service manager told me today.. "You know, we have at least 20 hours in to this car, and I don't know what you expect. This roof, between you and me, will never be quiet."

Real encouraging, eh?

Interfire
08-03-2006, 05:29 PM
You should have said I expect you to do your job and actually fix it.

borlab
08-21-2006, 02:40 PM
Well my Pano roof is fixed for sure this time. They have 4 things they do to fix the roof now. The 4th one has just been approved by GM. The service tech developed this one for the bar that runs across the back of the roof. He has fixed over 30 roofs and have not had any come back. They said all dealers should have the book with all the fixes. Mine was fixed in Antioch IL at Country Pontiac.

mshygelski
09-06-2006, 03:17 PM
I had the bar put in mine (last repair) and still no sucess. The thing seems to keep getting louder each time, despite the mylar washers, etc. I had it back 6 times since taking delivery in July.

I talked to the dealership general manager, and they are looking to get me a replacement vehicle. I asked for a GT (without the p-roof) as a replacement, and they said that it shouldn't be a problem.

The regional manager for GM is locating a vehicle from me, since the replacement will actually be thru Pontiac and not the dealership. This didn't seem to make much sense to me, so I am thinking that the dealership might be trying to make it look like the blame lies elsewhere.

My running joke has been I like to drive my quiet vehicle, instead of the G6.. My quiet vehicle is a 2000 Ford F250 Diesel..

Can't wait to get rid of the p-roof.

mshygelski
09-13-2006, 10:01 AM
Well, I just got back from my meeting with the regional manager from GM.. What a joke.. He told me that they want the next two to three months to get "all the right people" focused on my problems with my car. He said in the meantime they will make my payments.

I told him it is unacceptable. I am planning on filing a lemon law suit now.

Hopefully I can be rid of the car altogether. This is the 2nd GM vehicle I have had horrible luck with. Maybe if I buy a 3rd, it will be the "charm"...

mphred
09-13-2006, 10:25 AM
Let 'em make the payments, THEN get rid of the car. It could take a long time to fix the car, and then when the problem happens again (I think the car is not sturdy enough for the P-roof long-term), then do the lemon law thing. Meanwhile, drive it like you stole it, knowing someone else is picking up the $$$ and you're going to get rid of it anyway. Just my $.02

lovemyg6
09-15-2006, 02:46 PM
as many of you do, I have the panoramic roof and it has been nothing but a headache. Rattles, tapping, knocking, popping, you name it I have the noise coming from the sunroof. And it is LOUD. And FREQUENT. I have taken it in to the dealer twice now. The first time they basically tightened some bolts, which made the noise worse. The second time they say that they completely took the unit apart and put it back together. The noise is still there. They now say that the next step is just to replace the panoramic roof unit. The entire thing. Have any of you had this done? IF so, did the problem re-occur? Any thoughts/ideas/suggestions? This is a major repair and I would like some input before I have it done.
Beware. I have a 2006 g6 with a panoramic sunroof and it has been in the shop 7 times now. It is worse than ever. i filed with the bbb autoline. GM has offered to take it as a trade if i pay 1250.00 usage fee or they will buy it back less the rebate (they kept the rebate..i didnt' get it) plus what i was upside in my trade. so they want me to pay 5700.00 for them to buy my car back, leavig me with nothing to drive. This is my last general motors vehicle. They treat their customers horrible. My car is really worth very little because of the noise. i would never be able to sell it like this. The more you get it fixed the more it will have noise and rattle. my cover is having to be replaced now. they replaced the modules and the glass to the roof. i am not happy at all with this situation. it's a 23000.00 car and not worth 10,000. If i were you i would not have it repaired any more than you already have....it gets worse, i know that's hard to believe but it does.

bristol16
09-16-2006, 06:45 AM
how many miles do you guys have on your cars? i have an '06 with the pano roof and haven't had a single problem *yet*, except that once in a while it does not close completely when i set the dial to 0. no noise or anything so far but i only have about 4k on mine.

lovemyg6
09-17-2006, 05:46 AM
i have 8000 miles on mine and i hate the noise in my sunroof. it's been in the shop 7 times

mshygelski
09-19-2006, 06:37 AM
I have 2300 miles on my car, and it has been giving me problems ever since it had about 150 miles on it.. I took delivery w/139 miles (dealer trade) and got just about home when that noise started.

lovemyg6
09-19-2006, 11:01 AM
I just met with the area rep. he and the service manger rode in my car and then he taped off each panel at different times. nothing cut down on he noise so he says he believes it's just how it sounds. i asked if he would have paid 20,000 or more for this car and he said "well, i would know what to exptect" i informed him i never expected a piece of crap for that much money. now i really dont know what to do. he still insists that if he allows me to trade it i will have to pay 1250.00 for usage. I wish there was a class action lawsuit...i'd join the bandwagon. the rep says he will go drive another one and will call me friday and tell me what he hinks. my car didn't do this until about 2500 miles or so. he can't answer why if this problem is natural why it wasn't that way when i bought it. Arghhhhhhhhhhhh

Mikeybc
09-29-2006, 09:31 AM
What everyone thought at first was the sunroof turned out to be a headliner rattle, though the roof does creak a wee bit going slow over uneven surfaces, but i can live with that.

mshygelski
09-30-2006, 09:10 PM
I thought that too, but I can actually hear the panels themselves rattling, and it is more pronounced when the sunshade is open.

The wind noise is back again too. I was thinking of nicknaming the car "Ross Perot" because of the "giant sucking sound"..

The best part about the roof are the refreshing drips of water that hit me when it is raining outside.

By the way, has anyone ever heard of the dealership putting 2 inches of grease in the tracks of this roof to try and mask the noise? The dealership I took it to did that the last time I had it in.

otcpharm
10-05-2006, 07:43 PM
Wow. Been a while since I've been in here.

Sad to see so many people not getting satisfaction from their service dept.

I'm almost a year out from my "fix" and up to 45,000 miles and not a single noise out of it.


Come to think of it, this service dept. was able to fix a tranny leak under my C1500 that the Chevy dealer could never seem to get.

Kick the dealer, not the manufacturer.

ragingfish
10-05-2006, 11:57 PM
My dad's pano fix is still solid as can be...been months since the repair...

lovemyg6
10-06-2006, 04:24 AM
I finally am getting resolve on my beef with GM. After filing with the BBB Autoline, GM called me and offered to trade my car, they offered me the msrp for it. I now have my new 2007 G6 Gt on order. If you are having problems then file with the BBB quickly. Don't let the dealer or GM talk you into keep letting them try to fix the problem. In most states you will be required to pay a usage fee so as soon as your car qualifies under the lemon law then you need to file. GM does not want the BBB involved and they quickly decide to settle. GM will first try telling you that nothing is wrong with your car, that it is the design. Take it from me tho....file as soon as you can to get out of this without your usage being so high. Here's the website so you can find more info...http://www.lemonlaw.bbb.org/
Good luck to all of you with the pano roof...it is beautiful but not worth the trouble. There are also a lot of attorneys out there willing to take the case for free and make GM pay them...normally they are filing for breach of warranty tho. I came out good on my trade because of my dealer. I look forward to my new GT model with the reg. sunroof :)

Berniep
10-14-2006, 06:02 AM
as many of you do, I have the panoramic roof and it has been nothing but a headache. Rattles, tapping, knocking, popping, you name it I have the noise coming from the sunroof. And it is LOUD. And FREQUENT. I have taken it in to the dealer twice now. The first time they basically tightened some bolts, which made the noise worse. The second time they say that they completely took the unit apart and put it back together. The noise is still there. They now say that the next step is just to replace the panoramic roof unit. The entire thing. Have any of you had this done? IF so, did the problem re-occur? Any thoughts/ideas/suggestions? This is a major repair and I would like some input before I have it done.
My wife's g6 is going in for the 4th time for this exact problem.
We have never had a "quiet car" from the very day we drove it from the dealership. We have always had excessive wind noise, popping etc.
They have not offered to completely replace it yet, but I am wondering if they would if I yell loud enough. So far we have been very patient as the car has 15k on it and vave have no other problems with it.
Other than the panaroamic roof, we love it!!!

Berniep
10-14-2006, 06:07 AM
Panoramic People,

I hate to break it to you, but the problems are not in the sunroof itself. The problem is with the sunroof interface to the vehicle that's causing most of the noises. Replacing the sunroof module is just going to get you the same thing, maybe worse.

There is a TSB out there to add mylar washers to 10 fasteners that attach the sunroof module to the roof body. These helps create a 'sliding' surface for the fasteners, as the torsional twist in the body is too much for the sunroof to take.

Don't let your dealer fool you buy saying replacing the module will fix the problem. Adding the washers is the right fix, and it's relatively easy.

Hope this helps!

Berniep
10-14-2006, 06:09 AM
On the second try they told me about the washers and said this was the fix.
On the third try, they said they "came loose".
We'll see what the fourth try will bring...

lovemyg6
10-20-2006, 05:55 AM
I thought i had a resolve...general motors was forced by the bbb autoline to trade my car for msrp. i ordered my replacement car at my dealership. as time went on i find out that since i failed to get the price of my new car in writing that my local dealership, Heritage Pontiac in Terrell, Tx., has decided that he's going to raise the price of my new car by thousands of dollars. I can't pay that so GM told me...oh well, we are offering you a trade and my local dealer is the only dealer i can use. GM said i should have gotten it in writing. So bottom line is that GM will trade my car but i have nowhere to trade it. I took my Pontiac and traded it for a Dodge. Very upside down but better than dealing with this mess any longer. My suggestion is that you should get an attorney and never ever listen to your dealer or general motors. They lie so much! I have started telling everyone i see in my small town what the local dealer has done. After i filed with the bbb my roof flooded my car and i had to take it back to the shop, the sales mngr gave me a purple honda with 170,000 miles on it and the engine light was on. when my husband asked why he did this the sales manager told him that i could have walked! my husband asked if he would have put his wife in that car he answered No! They have no respect. I wish you all welll in dealing with this problem. Just please get everything in writing. don't let them put you off filing with the bbb by telling you "lets try one more thing...a washer or a seal" it's not going to work and it makes you put more miles on your car. you will have to pay a usage fee if they trade your car. my car with 8000 miles was going to be 1500.00. PLEASE PLEASE PLEASE learn from my horrible mistake.

Paulg6
06-28-2011, 09:48 PM
i have the 05 g6 with the panoramic sunroof. my problem is when i open the roof and turn it to 2 the 1st glass the right side opens all the way but the driver side only open a little bit like a inch or so. now i had a friend look at it and he just push it open while on the 2 setting and it opened no problem. we opened it all the way and it works fine then we closed it to setting 1 and went to the normal position and we opened it fully again and worked fine.it will open fully when in the 1 position but if i close it all the way it gets stuck with the issue again.. cant take it to dealer. cost to much no extended warranty......any ideas.