OMG... You are so patient. If this was my daughter or wife experiencing the problem the dealership would have the car at their lot until the problem was found, diagnosed, and fixed. Being told to hit a button when it happens? Is your daughter an automotive technician? Is she expected to try to drive out of a dangerous situation one handed with no steering while she's looking at the seat beside her for a red button?
I'd be calling the dealership's bosses, the regional contact, and GM headquarters... And if that didn't work I'd have a lawyer call them. I'll make every threat in the book and talking to Rick Wagoner himself before I go putting one of my family member's life on line.
Sorry for my little rant, it's not even happening to me... But hearing something like this puts me somewhere between pissed and scared witless.
Last edited by TheCryptic; 06-30-2006 at 08:54 PM.
Reason: Incorrect spelling of Rick's last name