Power Steering Failure
I will have to disagree with Abyssul's statement that GM has rectified this situation because they most certainly have not. In December 2008 I lost power steering, right before getting on the highway to go to work, and took my car to the nearest dealer. At that time they replaced the entire steering column and re-programmed the module at a cost to me of over $600.00. On 2/15 just 3 days ago my power steering failed again! Same error codes, same parts failure, same module failure. If this situation was "fixed" I would not be posting this blog. The cost this time over $1,400.00! instead of reprogramming the faulty module they replaced it. I guess you can only reprogram something once. Just this past summer I received a letter from Pontiac admitting they have a problem with their electronic power steering and upon review they would reimburse me for the first failure. Great, standing behind your product like all companies should do, however, for this 2nd failure I am pulling teeth to try to get re-imbursed. I will most certainly report this to NHTSA and any one who will listen including the NY State Attorney General and every media outlet available. After this car I will never buy a GM product again. Oh, did I mention the engine blew up 3 miles before the warranty was up? After years of being a GM customer, my past 3 cars were GM, I guess I will be going to Honda.