Official GM Power Steering Lockup TSB / Coverage Adjustment Documentation - Pontiac G6 Forum
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post #1 of 28 (permalink) Old 01-26-2011, 10:32 AM Thread Starter
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Lightbulb Official GM Power Steering Lockup TSB / Coverage Adjustment Documentation

There is a TSB (10183) that will replace a faulty electric power steering assist up to 100,000 miles.

here's the official Doc / Letter to owners:

http://www-odi.nhtsa.dot.gov/acms/do...33624-5786.pdf

Not technically a "recall" -- but its a coverage adjustment

Summary:

Make : PONTIAC Model : G6 Year : 2006
Manufacturer : GENERAL MOTORS CORP.
Service Bulletin Number : SB-10183 Date of Bulletin : JUL 01, 2010
NHTSA Item Number : 10033624
Component : STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary :
SATURN/PONTIAC/CHEVROLET: SPECIAL COVERAGE ADJUSTMENT-POWER STEERING ASSIST. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A LOSS OF POWER STEERING ASSIST CAUSED BY ELECTRICAL INPUT SIGNALS WITHIN THE STEERING COLUMN ASSEMBLY



You can search here for TSBS on your vehicle:
http://www-odi.nhtsa.dot.gov/tsbs/

You can search here for RECALLS on your vehicle:
http://www-odi.nhtsa.dot.gov/recalls/recallsearch.cfm

Last edited by ninety6; 12-01-2011 at 04:22 AM.
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post #2 of 28 (permalink) Old 01-26-2011, 12:31 PM
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seems sketchy they say it only happens to some people with these cars and models.

no reason for it? just hit and miss? they have no idea lol

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post #3 of 28 (permalink) Old 01-26-2011, 01:08 PM
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Quote:
Originally Posted by ninety6 View Post
There is a TSB (10183) that will replace a faulty electric power steering assist up to 100,000 miles.

here's the official Doc / Letter to owners:

http://www-odi.nhtsa.dot.gov/acms/do...33624-5786.pdf

Not technically a "recall" -- but its an coverage adjustment

Summary:

Make : PONTIAC Model : G6 Year : 2006
Manufacturer : GENERAL MOTORS CORP.
Service Bulletin Number : SB-10183 Date of Bulletin : JUL 01, 2010
NHTSA Item Number : 10033624
Component : STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary :
SATURN/PONTIAC/CHEVROLET: SPECIAL COVERAGE ADJUSTMENT-POWER STEERING ASSIST. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A LOSS OF POWER STEERING ASSIST CAUSED BY ELECTRICAL INPUT SIGNALS WITHIN THE STEERING COLUMN ASSEMBLY



You can search here for TSBS on your vehicle:
http://www-odi.nhtsa.dot.gov/tsbs/

You can search here for RECALLS on your vehicle:
http://www-odi.nhtsa.dot.gov/recalls/recallsearch.cfm
THANK YOU for this information! I just replaced the electric power steering assist motor two weeks ago in our G6. After five days of persistant phone calls to GM, they replaced the motor for labor only charge at $225.
This after insisting there was not a problem with 2006 G6 electric power steering assist motors.
Now I have to find out how many hoops to jump through to get the refund form in my hands.
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post #4 of 28 (permalink) Old 01-26-2011, 01:11 PM
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Quote:
Originally Posted by Dav3 View Post
seems sketchy they say it only happens to some people with these cars and models.

no reason for it? just hit and miss? they have no idea lol
Dave, it's only those with electric power steering assist. 2005 G6 and Cobalt with same problem were already recalled. Check out NHTSA website for a LONG list of people with same problem on 2006 G6. But until NHTSA gets enough reports, no recall will happen.
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post #5 of 28 (permalink) Old 01-27-2011, 09:11 AM
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Quote:
Originally Posted by MikeAAA View Post
THANK YOU for this information! I just replaced the electric power steering assist motor two weeks ago in our G6. After five days of persistant phone calls to GM, they replaced the motor for labor only charge at $225.
This after insisting there was not a problem with 2006 G6 electric power steering assist motors.
Now I have to find out how many hoops to jump through to get the refund form in my hands.
I should have checked the date of this TSB before rejoicing. This TSB applies to 2005 models and VERY few 2006 model G6's. Determined by VIN. Mine is not part of this TSB. GM has confirmed I am not covered; even though I have the exact problem described in TSB.
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post #6 of 28 (permalink) Old 03-22-2011, 09:54 AM
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G6 Power Steering Issue

Thank you for posting the G6 "recall" document. I had no idea there was a problem since I am the 2nd owner of the car. My car was covered and is currently being fixed at no cost. I contacted the 1-800 number provided on the document and they contacted my local dealer for me to set up the appt.

I thought it would be difficult since Pontiac is defunct, but went off without a hitch.

Thanks again.
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post #7 of 28 (permalink) Old 05-02-2011, 01:48 PM
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I just stopped by the dealer and showed them the bulletin. They showed me the vin # affected which stop at X64269755 mine is X64292275 so they tell me mine shouldn't have the same problem. I called GM and they are telling me the same thing. They also said if I pay $90 they will check my car and if the "exact" same problem is found they might be able to help me out.
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post #8 of 28 (permalink) Old 06-01-2011, 05:53 AM
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I have taken my car in twice now. both times they say the cannot replicate the problem and will not fix my car. so yestarday I drove it over there with out power steering and the service person acknowledged that there was no PS. so this moring they call and say sir if we can't duplicate the problem. then it will be 95 dollars.

mine only happens when the car and temp out side are hot.
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post #9 of 28 (permalink) Old 07-13-2011, 12:04 PM
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i had this happen in the fall and mine was covered no problem. it only did it once but since my wife drives the car i took it in right away and they verified my VIN was in the range and took a day or two and it was done with no cost to me.

I read somewhere (and i could be wrong) that they can scan the computer to see if there are any stored codes relating to the steering cutting out?? Not sure if that's accurate or not though.
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post #10 of 28 (permalink) Old 07-20-2011, 12:40 PM
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Well im having this same issue, except my steering wheel will lock up and occasionally randomly jerk while driving before my display screen "chimes" and says power steering off. Trying to get it replaced, but of course as my VIN# is not in the range I am getting the run around. I dont know how they can say only a certain range of VIN#'s should be affected and get the replacement while there are many of us outside of that range with the exact same issues. And mine is the Electric Power Steering Assist or w/e, getting fairly frustrating. Hopefully I can get it replaced here soon free of cost to me, otherwise im going to have to bite the bullet and pay for it and fight for reimbursement....
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post #11 of 28 (permalink) Old 08-08-2011, 06:45 AM
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So let me get this straight, if your VIN # is in a certain range and if you have <100k miles then they will fix your car free? I found the TSB above, but it sounds like there is no official recall so if you have >100k miles you are SOL? My wife's g6 just had the power steering dash light and info display warning turn on, but so far it seems the power steering is working. I need to get this fixed asap as I can't have her driving our infant daughter in this car with any risks.

Can anyone that has had the repair done themselves at a GM dealership give an estimate of what they paid to have it fixed properly?

2005 Pontiac G6 GT - 184k and Going...
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post #12 of 28 (permalink) Old 09-08-2011, 09:29 AM
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Thumbs up Finally they are replacing the power steering assist motor in my G6!

I purchased the car in January used 08 convertable. I love the car but have had a few problems. The biggest was the power steering wheel would stop working any time I hit a puddle of water. Brought the car in 3 time for same issue. Today I get a call stating the car is ready to be picked up and they couldn't find anything wrong with the power steering. I said "wait there is a bulletin stating a problem with the motor. The guy didn't know which one, I found it here,(THANK YOU SOOOOO MUCH) called him back, gave him the number. He found it, put me on hold, returned and said he will order the part and replace the motor and let me know when I can pick up the car.

It is under warrenty so I do not have to pay a dime!
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post #13 of 28 (permalink) Old 10-30-2011, 07:35 AM
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Does the TSB for this cover the replacement of the EPS motor assembly or just the torque sensor? Need to take my wifes car in for this issue and I wanted to know what to expect.
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post #14 of 28 (permalink) Old 11-22-2011, 04:03 PM
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Steering problem

[QUOTE=DarkS Now you know why GM is in a funk.
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post #15 of 28 (permalink) Old 11-23-2011, 09:03 AM
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Angry Never had it replaced they said I do not have a power assist motor

In September they were going to replace the power assist motor, only to tell me the next day, I don't have one and can't figure out what the problem is. I mentioned this has now fallen under the lemon law since they have not repaired the problem. I really want to report this.

So here I am 2 months later, Rained pretty heavily last night. I go through a little puddle, my battery light goes on and my dash chimes 3 x's and no power steering. Mind you I was driving on Route 1 in Edison New Jersey, not exactly the place I want to lose power steering.

I was at the dealer 3 weeks ago complaining still have the problem. Since my mfg warrenty is up they said I have to wait until one of their own loner cars is available. Needless to say, I never received the call. I am going there on Friday, enough is enough.
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