[geewhiz]

Hi everyone...



Is there anything specific I should request that they look at?

Yeah, their conscience and the definition of integrity. Have them look hard at that. Your car may get fixed.
I don't trust dealer service shops. If I were you I would have a known and respected repair shop look at your car. The moaning could be anything from your tires to a bad alternator.

 

[geewhiz]

I believe the dealer will not value any independent estimate or report. Is there a different dealer to go to?


Edit

Something else to consider, is having the problem solved under warranty worth the BS?

You could take your car to a dependable shop and have them fix it for a few bucks. (?) Or have the dealer lollygag around with your time till they get it right. What is worth more to you?

To me, a warranty is nice to have for a major problem but I would not let a dealership piss me off because they don't want to make minimal profit on my "warranty" job. Put it on a scale and decide what suits you best.

 

[geewhiz]

luckily this one is very close to my house and I have a backup car I can use...

Thats good, then it would be worth it to have them do it right under the warranty.

 

[geewhiz]

Let us know!

 

[geewhiz]

That is bad customer service, unless there is something beneath the surface that they are hiding. Atleast you get a free car out of it!

FISHY!
You may want to give your car a goooooood look before you drive it off. Almost sound like a fender bender at the shop.