To all of you who are going thru the same ordeal as I am. I spoke to the Customer Assistance rep AGAIN who has been "assisting" me. And she said that GM is only focusing on the steering complaints that go thru the BBB. If you want them to pay attention and hopefully fix the problem you need to file a complaint with your states BBB. Please do this!!! I dont want to see anyone go thru these problems like I am. She said that so far I am one of very few who have taken it to the BBB there for theres no record of these issues. ALSO! I have retained an attorney and we are looking to locate G6 owners who have this very same issue to possibly do a class action suit against GM. GM is clueless on whats causing this there for they are shooting in the dark and throwing parts at our cars and they dont really know the cause. We are their guinea pigs! PLEASE let me know if you want to get involved. You can email me at [email protected]. This is a dangerous issue whether you are going 5mph or 55mph. When my steering went completely out i ended up driving into landscaping at my development. Thank god it wasnt serious!