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To all of you who are going thru the same ordeal as I am. I spoke to the Customer Assistance rep AGAIN who has been "assisting" me. And she said that GM is only focusing on the steering complaints that go thru the BBB. If you want them to pay attention and hopefully fix the problem you need to file a complaint with your states BBB. Please do this!!! I dont want to see anyone go thru these problems like I am. She said that so far I am one of very few who have taken it to the BBB there for theres no record of these issues. ALSO! I have retained an attorney and we are looking to locate G6 owners who have this very same issue to possibly do a class action suit against GM. GM is clueless on whats causing this there for they are shooting in the dark and throwing parts at our cars and they dont really know the cause. We are their guinea pigs! PLEASE let me know if you want to get involved. You can email me at [email protected]. This is a dangerous issue whether you are going 5mph or 55mph. When my steering went completely out i ended up driving into landscaping at my development. Thank god it wasnt serious!
 

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Carissa249 said:
To all of you who are going thru the same ordeal as I am. I spoke to the Customer Assistance rep AGAIN who has been "assisting" me. And she said that GM is only focusing on the steering complaints that go thru the BBB. If you want them to pay attention and hopefully fix the problem you need to file a complaint with your states BBB. Please do this!!! I dont want to see anyone go thru these problems like I am. She said that so far I am one of very few who have taken it to the BBB there for theres no record of these issues. ALSO! I have retained an attorney and we are looking to locate G6 owners who have this very same issue to possibly do a class action suit against GM. GM is clueless on whats causing this there for they are shooting in the dark and throwing parts at our cars and they dont really know the cause. We are their guinea pigs! PLEASE let me know if you want to get involved. You can email me at [email protected]. This is a dangerous issue whether you are going 5mph or 55mph. When my steering went completely out i ended up driving into landscaping at my development. Thank god it wasnt serious!

carissa

what GM needs to do at this point is step up to the plate and "buy back" someones car, preferably YOURS and use it as a 'test mule'. if they would stop throwing parts at them and actually have some of these cars which have a history of this problem, their engineers would have a better chance of diagnosing the root of this problem and then they could issue a 'TSB' (technical service bulletin) or a RECALL, depending on how many vehicles may be affected.

SOMEONE at GM needs to get on the ball BEFORE someone is injured, or worse, killed! i'm filling my BB Complaint as soon as i get off this site, if i can do it 'on-line'. if not, Monday a.m. for sure. thanks again for the info!!!!

good luck!
 

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steering issues

Good job on your G6, Carissa..

I guess it is my turn now..

I had contacted Pontiac customer assistance..They assigned a case number, came and looked at my car and claimed there is nothing wrong with it..Nothing logged except one trouble code..They wont tell me what is..
I guess my only option now is BBB..

How long does this process take and what does it involve ? I am afraid to drive my car till all this crap is resolved..
 

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2005 G6 GT sucks. This car has been in the shop 10 or more times. So many times my wife wont take it in , I have to take it in today. Last time they replaced the steering column.
Time before that it was some electrical panel. Now I get in the car yesterday and the fan is running. Mind you the keys are in my hand.
The list goes on. I hate this car. We bought it with 7k and now has 22k
 

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I have read all the threads about steering lock and clunking. However most seem to be in regards to the 2005 & 2006 models. My wifes car has the same symptoms but her's is a `07. I have it booked in to the stealership but was wondering if anyone with an `07 has had these problems.

Cheers,
Lager
 

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Yes my wife's 2007 G6 GT, it makes a clunking sound (although I feel it more than I hear it) when turning the wheel. I plan to take it to a real machanic instead of the dealership. The last time I was at the dealership I overheard a couple of the machanics talking about their cars and how the custumer's car were a pain in the butt so thay were going to hurry up and throw it together so they could get to their own cars. Nice!
If any of the readers are in the Baton Rouge area I can suggest two good/honest repair shops.
Mike
 

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This is the first time I'm hearing of this steering lockup issue. My wife drives a 2006 G6 GT with about 17k miles on it. So far I've done the routine oil changes and maintenance without any problems other than to blown tires (Continental's). Is this steering issue bound to happen to all G6's with the electronic steering or is it a small percentage of the 05-06 production? I certainly don't want my wife to be caught off guard, but it sounds like there isn't much she can do to avoid an incident.
 

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A small percentage of the G6s with electric p.s. do suffer from this sudden lock-up problem. I believe the culpit was simply a defective switch or poor electrical contact. It can be dangerous and scary but the problem is blown out of proportion.
 

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To the guy who claims that the problem is "blown out of porportion", it only seems that way to you until it happens when your trying to make a turn, and the car locks up so tight you can barely turn it!
 

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To the guy who claims that the problem is "blown out of porportion", it only seems that way to you until it happens when your trying to make a turn, and the car locks up so tight you can barely turn it!
Re-read my post. I already said that it's a scary and dangerous problem, not to mention potentially deadly as well. The "blown out of proportion" part was referring to the very small percentage of vehicles so far that actually do exhibit this problem.
I repeat. Sudden lost of steering is a serious problem, but the number of known cases so far has been relatively negligible.
 

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Yes my wife's 2007 G6 GT, it makes a clunking sound (although I feel it more than I hear it) when turning the wheel. I plan to take it to a real machanic instead of the dealership. The last time I was at the dealership I overheard a couple of the machanics talking about their cars and how the custumer's car were a pain in the butt so thay were going to hurry up and throw it together so they could get to their own cars. Nice!
If any of the readers are in the Baton Rouge area I can suggest two good/honest repair shops.
Mike
The clunking noise is probably the intermediate shaft in the steering. I've had problems with this in my 03 Impala. They replaced it three times and re-lubed it 3 another times over 107,000 miles. GM is having trouble with this part with a lot of their cars/trucks and dealers don't have a solution for it other than replacing the part. I'm having the shaft replaced in my wifes G6 since clunking has already started at 17,000 miles
 
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